Please read these Terms of Service carefully before using the Zora app. By creating an account or using Zora, you agree to be bound by these terms. If you do not agree, do not use the app.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Alex O'Mahoney ("we", "us", "our"), the operator of the Zora mobile application ("the App"). By downloading, installing, or using the App, you confirm that you have read, understood, and agree to these Terms.
We reserve the right to update these Terms at any time. Continued use of the App after changes constitutes your acceptance of the revised Terms. We will notify you of significant changes within the App.
2. Age Requirement
Zora is strictly for users aged 18 and over. By creating an account, you confirm that you are at least 18 years old. If we discover that a user is under 18, we will immediately terminate their account and delete their data.
The App deals with themes of alcohol and substance use recovery. It is not appropriate for, and not intended for, anyone under the age of 18.
3. Your Account
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Providing accurate information when creating your account
- Notifying us immediately if you believe your account has been compromised
You may only create one account per person. Creating multiple accounts to circumvent a ban or restriction is prohibited.
4. Community Conduct
Zora is a supportive community for people on sobriety journeys. All users are expected to treat each other with respect and kindness. The following conduct is strictly prohibited:
4.1 Harassment and Bullying
- Targeting, threatening, or intimidating other users
- Sending unwanted or repeated messages of a harassing nature
- Coordinating group attacks against any individual
- Sharing content designed to humiliate or harm another user
4.2 Harmful Content
- Posting content that glorifies or encourages substance abuse
- Sharing graphic violence, self-harm, or suicide-related content
- Posting sexually explicit material
- Sharing content that promotes illegal activity
- Distributing spam, malware, or phishing content
4.3 Impersonation and Deception
- Impersonating any person, brand, or organisation
- Creating a misleading or false profile
- Claiming to be a medical professional or counsellor without proper credentials
4.4 Respectful Community Behaviour
- Be supportive and encouraging to other members of the community
- Do not minimise or dismiss another person's sobriety journey
- Do not share another user's personal information without their consent
- Report content that violates these guidelines using the in-app report feature
4.5 Zero-Tolerance Policy
Zora has zero tolerance for objectionable content and abusive users. Any user who posts objectionable content (as described in 4.1–4.3 above) or who is determined to have engaged in abusive behaviour toward another user will have their content removed and their account suspended or permanently terminated immediately, without warning.
To help keep the community safe, Zora provides:
- Report: any post or comment can be reported directly within the app. Reports are reviewed promptly by our team.
- Block: you can block any other user directly within the app at any time. Blocking is instant — you will immediately stop seeing that user's content, and it takes effect the moment you block them, without needing to restart or refresh the app.
We reserve the right to remove any content that violates these standards and to suspend or terminate accounts of users who breach them, without notice.
5. User Generated Content
You retain ownership of any content you post to Zora (posts, comments, profile information). By posting content, you grant us a non-exclusive, royalty-free, worldwide licence to display, distribute, and store that content within the App for the purposes of operating the service.
You are solely responsible for the content you post. You confirm that:
- You own or have the right to share any content you post
- Your content does not infringe any third-party intellectual property rights
- Your content complies with these Terms and applicable law
We do not actively monitor all user content but reserve the right to remove content that violates these Terms.
6. Premium Subscriptions
6.1 Subscription Plans
Zora offers optional premium subscription plans:
- Monthly: £12.99 per month
- Annual: £99.00 per year (saving approximately 37%)
Prices are in GBP and include any applicable taxes. We reserve the right to change subscription pricing with reasonable notice.
6.2 Billing and Renewal
- Subscriptions are billed in advance on a recurring basis (monthly or annually)
- Your subscription will automatically renew unless cancelled before the renewal date
- Payment is processed through Google Play Billing or Stripe
- You authorise us to charge your payment method on each renewal date
6.3 Cancellation
- You may cancel your subscription at any time through the app or through your Google Play account settings
- Cancellation takes effect at the end of the current billing period
- You will retain access to premium features until the end of the paid period
6.4 Refund Policy
- No refunds are provided for partial months or partial years
- If you cancel mid-period, you will not receive a refund for the remaining time
- Refund requests for technical issues or exceptional circumstances may be considered at our sole discretion — contact alexomuk@gmail.com
- Google Play refund policies may apply to purchases made through Google Play
6.5 Voucher Codes
- Voucher codes grant free access to Premium features for the specified period
- Voucher codes are single-use unless otherwise stated
- Voucher codes cannot be exchanged for cash or combined with other offers
- We reserve the right to expire or revoke voucher codes at any time
- Fraudulent use of voucher codes will result in immediate account termination
7. Medical Disclaimer
Zora is not a medical service. The App is a personal wellness and community support tool only. It does not provide medical advice, diagnosis, or treatment. The AI-generated responses in the App are for motivational and supportive purposes only and should not be treated as medical advice.
If you are struggling with addiction or mental health, please seek support from a qualified healthcare professional. In a crisis, contact the Samaritans on 116 123 (free, 24/7).
8. Intellectual Property
The Zora app, including its name, logo, design, code, and all content created by us (excluding user-generated content), is owned by Alex O'Mahoney and protected by copyright and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute any part of the App without our written permission
- Reverse-engineer, decompile, or disassemble the App
- Use the Zora name or logo for any commercial purpose
- Scrape or extract data from the App by automated means
9. Account Termination
We reserve the right to suspend or permanently terminate your account, with or without notice, if:
- You breach any of these Terms
- You engage in conduct that we believe is harmful to other users or to the App
- You provide false information during registration
- We are required to do so by law
You may delete your own account at any time from within the App settings. Upon deletion, your data will be permanently removed in accordance with our Privacy Policy.
If your account is terminated due to a breach of these Terms, you are not entitled to a refund of any remaining subscription period.
10. Limitation of Liability
To the fullest extent permitted by law:
- The App is provided "as is" without warranties of any kind, express or implied
- We do not guarantee that the App will be available at all times, error-free, or free from viruses
- We are not liable for any indirect, incidental, special, or consequential loss arising from your use of the App
- Our total liability to you for any claim arising from your use of the App is limited to the amount you paid us in the 12 months preceding the claim
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.
11. Availability and Changes to the App
We may modify, suspend, or discontinue any part of the App at any time. We will provide reasonable notice of significant changes where possible. We are not liable to you or any third party for any modification, suspension, or discontinuation of the App.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the App will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
14. Contact Us
For questions about these Terms, to report a violation, or for any other enquiries: